Privacy Policy

Effective Date: 6/5/2024

Signature Lawn & Landscaping (“we,” “us,” or “our”) is committed to protecting your privacy. This policy outlines what information we collect, how we use it, how it is shared, and your rights regarding your information.


1. Information We Collect

We may collect the following types of customer information:

  • Contact Information: Name, email address, phone number, mailing address.
  • Payment Information: Credit card number, billing address (collected securely through our payment processor).
  • Service Details: Information related to your appointment, order, or services requested.
  • Communication Preferences: Your opt-in status for text message or email communications.


2. How We Collect It

We collect customer information through the following methods:

  • Website forms (e.g., contact, order, or quote request forms)
  • Emails or phone calls with our customer service team
  • In-person at point of sale or during service appointments
  • Service contracts or agreements
  • Online payment processing platforms


3. Why We Collect It and How We Use It

We collect and use customer information for the following legitimate business purposes:

  • To provide and deliver our services
  • To schedule, confirm, and manage appointments
  • To process payments and issue invoices or receipts
  • To communicate with you regarding your account, service updates, or support
  • To respond to inquiries or provide customer service


4. Information Sharing Practices

We do not share or sell customer information to third parties or affiliates for marketing or promotional purposes.

We only share information as necessary for legitimate business operations, such as:

  • With our payment processor to securely handle billing
  • With service partners (e.g., shipping, scheduling) directly involved in fulfilling services


All sharing mentioned in this policy excludes mobile opt-in and consent; opt-in information is never shared with anyone for any purpose.


5. How to Opt Out of Communications

You can opt out of receiving SMS or email communications at any time:

Text messages: Reply with STOP, UNSUBSCRIBE, or QUIT

Emails: Click the Unsubscribe  link included in our messages


6. Contacting Us About Privacy or Data Updates

If you have any questions about this policy or wish to request updates to your information, you may contact us at:

Email: Signaturelandscapeclt@gmail.com

Phone: 704-776-8106


7. Where This Policy is Displayed

This privacy policy is available:

  • On our website: https://www.signaturelawnandlandscape.com/Privacy Policy
  • As part of any forms or contracts where we collect customer information
  • During the checkout or appointment scheduling process